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¿ÀÀºÁ¤ ( Oh Eun-Jung ) - ÀüºÏ´ëÇб³ ´ëÇпø °£È£Çаú
À̸íÇÏ ( Lee Myung-Ha ) - ÀüºÏ´ëÇб³ °£È£´ëÇÐ °í¼ºÈñ ( Ko Sung-Hee ) - ÀüºÏ´ëÇб³ °£È£´ëÇÐ
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Abstract
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Purpose: The purpose of this study was to examine the relationship among emotional intelligence, empathy and facilitative communication ability of psychiatric nurses.
Methods: Participants were 173 conveniently selected psychiatric nurses from 10 hospitals in Korea. Data were collected from June to September, 2015 through self-reported questionnaires.
Results: Facilitative communication ability was significantly different depending on educational level (t=6.06, p=.003). There were significant positive correlations between emotional intelligence and facilitative communication ability (r=.61, p<.001), and also between empathy and facilitative communication ability (r=.63, p<.001). In the multiple regression, except for education level, emotional intelligence (¥â=.17, p=.003) and empathy (¥â=.21, p=.000) explained 38.2% of the variance in facilitative communication ability.
Conclusion: These findings indicate that emotional intelligence and empathy are important factors in psychiatric nurses¡¯ facilitative communication ability. Accordingly, to improve the facilitative communication ability of psychiatric nurses, educational programs based on development of emotional intelligence and empathy are necessary.
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KeyWords
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Á¤½Å, °£È£»ç, ÀÇ»ç¼ÒÅë, °¨¼ºÁö´É, °ø°¨
Communication, Emotional intelligence, Empathy, Psychiatric nurse
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